Friday, February 7, 2014

The impact of playing with fire i.e fireworks, fire rockets, etc與火即煙花,火火箭彈,等的影響

           2014年2月5日~火災的影響,導致5-6房子在幾個小時內化為灰燼。在這些照片僅僅是一些遇難者(印度家庭)誰失去了兩套房子引發的火在馬來西亞,巴生~永安莊園。我們禱告的時候,悲傷哭了~,感受到來自上帝(印度人,中國人,印尼人)的疼痛,並導致一些以主耶穌基督為他們的得救,2 個印度人和一名中國得到了保存,並接受了基督後,我為他們禱告。你們要讚美耶和華為他們的得救。

警告那些固執,不聽話服從政府禁止玩煙花定律:

如果這些是你的家庭成員或你的房子而得到了被燒毀,在那裡你要留下來,你打算怎麼火的時候採取一切從你和你所愛的人.....生存它也可能導致死亡。其中的中國兄弟誰都很老人所在的拜訪。他們中的一個名字啊瀝剛剛經歷了心臟手術的醫院,現在在家休息,他的雙腿走路有問題。在火,這燃燒自己的鄰居家裡,他是如此擔心,他們沒有車(經濟不好)。感謝神,火車站旁邊就是他的家。否則,試著想像他怎麼從火災中逃生。啊瀝是我們得救進入神的國度的靈魂之一。

              The impact of above fire cause 5-6 houses to ashes in few hours. In these photos are only some of the victims (Indian families) who lose their two houses cause by the fire on 5th of Feb. 2014 at Taman Eng Ann Klang, Malaysia. We prayed , I cried for all of them during prayers feeling the pains from the Lord (Indians, Chinese, Indonesians ) and led some to Lord Jesus Christ for their salvation, 2 Indians and one Chinese got saved and accepted Christ after I prayed for them. Praise the Lord for their salvation.

Warning to those who are stubborn and disobedient to obey the government law of prohibit to play fireworks :

If these are your families members or your houses which got burnt down, where are you going to stay and how are you going to survive when the fire taken everything from you and your loved one..... it can also cause death. One of the Chinese brothers who are very elderly whom we visited. One of them name Ah Lek has just went through heart operation at the hospital,resting now at home and his legs having walking problem. During the fire, which burning their neighbor home, he was so worry and they do not have car ( financially not good ). Thank God that the fire stop next to his home. Otherwise, try to imagine how can he survive from the fire. Ah Lek is one of the soul which we saved into the Kingdom of God.


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Wednesday, February 5, 2014

Hebrews希伯來書 12:29 ~ for our “God is a consuming fire.”我們的神實在是吞噬的烈火

              
            This afternoon as I was watching some videos scripts via Facebook, my husband and I heard a lot of sound like "big fire crackers" going off outside our home. At first we taught could be  due to Chinese New Year celebration, some youngsters came back from school playing their firework outside our gate within our neighborhood. This sound go on for almost 15 - 20 min. i got curious and invite my husband to peeped through the window, we got a shock...... there were firing smoke coming from our neighbor opposite backyard bushes. The weather is hot and dry...... We have in fact prayed to our Lord during these few days of celebration..... may God do something to warn the people not to carry away with selfish joy and allow children  or youth playing fireworks in housing areas which can easily caught fire if the fireworks accidentally fly over to neighbors' homes. Even the government has warn the people quite a number of times for past few years either on Muslim Raya Puasa, Thaipusam, even Christmas season. Many do not take heed...... how sad !!!
    今天下午,我正在通過Facebook觀看一些影片劇本,我的丈夫和我聽到很多聲音,如“大爆竹”我們家外面去了。起初,我們教可能是由於中國農曆新年慶祝活動,一些青少年從學校回來自己玩我們的煙花大門外我們小區內。這聲音走了將近15 - 20分鐘。我得到了好奇,並邀請我的丈夫偷看通過這個窗口,我們得到了一個震驚......有被解僱的煙霧從我們對面的鄰居後院灌木叢到來。天氣炎熱乾燥......我們其實祈禱我們的主,在這幾慶祝天.....願神做一些事來警告人們不要帶走自私的快樂,讓孩子或青少年在玩,可以很容易起火房屋區的煙花,如果不慎煙花飛過來給鄰居的家。即使政府已經警告人們相當多的時間過去幾年無論是在穆斯林開齋節Puasa,大寶森節,甚至是聖誕季節。許多人不採取謹慎......多麼可悲!

            Right away, I picked up the phone and called "999" requested the fire station to send emergency rescue to our place.  About 10-15 minutes later the fire was finally under-control after 3 fire-engines being sent.  My husband and I praise and thank God for His goodness and mercy ...... this is happened in physical realm about the Fire...... and the Lord also speak to us on spiritual realm to children of God...... many warnings has been given by God and spoken and warned many time by His prophets, here is what the Lord seem to say during this FIRE consuming incident.  
        馬上,我拿起電話打給“999”請求消防局派遣緊急救援我們的地方。約10-15分鐘後,大火終於被送到3消防車在控制之後。我和我丈夫讚美和感謝神的慈愛和憐憫......這是發生在大約消防物理領域......而主也對我們說話的精神境界,以神的兒女......許多警告已經被神所賜,口語和他的先知警告說許多時候,這裡就是上帝似乎這團火焰消耗事件中說。




Hebrews希伯來書 12 : 18-28

The Mountain of Fear and the Mountain of Joy

18You have not come to a mountain that can be touched and that is burning with fire; to darkness, gloom and storm; 19to a trumpet blast or to such a voice speaking words that those who heard it begged that no further word be spoken to them, 20because they could not bear what was commanded: “If even an animal touches the mountain, it must be stoned to death.”c 21The sight was so terrifying that Moses said, “I am trembling with fear.”d
22But you have come to Mount Zion, to the city of the living God, the heavenly Jerusalem. You have come to thousands upon thousands of angels in joyful assembly,23to the church of the firstborn, whose names are written in heaven. You have come to God, the Judge of all, to the spirits of the righteous made perfect, 24to Jesus the mediator of a new covenant, and to the sprinkled blood that speaks a better word than the blood of Abel.
25See to it that you do not refuse him who speaks. If they did not escape when they refused him who warned them on earth, how much less will we, if we turn away from him who warns us from heaven? 26At that time his voice shook the earth, but now he has promised, “Once more I will shake not only the earth but also the heavens.”e 27The words “once more” indicate the removing of what can be shaken—that is, created things—so that what cannot be shaken may remain.
28Therefore, since we are receiving a kingdom that cannot be shaken, let us be thankful, and so worship God acceptably with reverence and awe, 29for our “God is a consuming fire.”f


警告棄絕神恩典的人

18 你們並不是來到了摸得著的山 g燃燒著的火、陰雲、幽暗、風暴、 19 號角的響聲和說話的聲音面前——那些聽見這聲音的人,都懇求不要再向他們說話了, 20 因為他們擔當不了那吩咐他們的話:「即使是野獸觸摸這山,也要用石頭砸死 h。」 i 21 那景象實在可怕,連摩西也說:「我非常害怕戰兢。」 j 22 相反,你們卻是來到了錫安山、永生神的城、天上的耶路撒冷面前;來到了千萬天使的盛會面前; 23 來到了長子們 k的教會面前——他們的名字 l已經登記在天上;來到了神面前——他是萬人的審判者;來到了義人的靈魂面前——他們得以完全; 24 來到了耶穌面前——他是新約的中保;來到了所灑的血面前——這血比亞伯的血所述說的更美好。
25 你們要當心,不要拒絕向你們 m說話的那一位。要知道,那些拒絕了在地上警告他們的,尚且無法逃脫懲罰 n,更何況我們背棄從天上警告我們的那一位呢! 26 那時候,他的聲音震動了大地,但如今他應許說:「我不僅要再一次震動地,而且還要震動天。」 o 27 「再一次」這句話表明了那些能夠被震動的,就如被造之物,都要被挪去,好使那些不能被震動的可以存留。 28 因此,我們既然在領受一個不能被震動的國度,就讓我們懷有感恩的心 p,藉此以虔誠和敬畏,照著神所喜悅的 q來事奉他。 29 要知道,我們的神實在是吞噬的烈火





Sunday, February 2, 2014

Upset created by the hotel staffs at Seri Pacific Hotel


Upset created by the hotel staffs at Seri Pacific Hotel

PROVERBS 22 :1
A good name is to be chosen rather than great riches, loving favor rather than silver and gold.”

            One month earlier which is last year 2013, I have start google to search for the right venue and to do advance booking on hotel at Kuala Lumpur to celebrate our 8th Wedding Anniversary on 18th of Jan.  2014. Due to nostalgia value, I had chosen Seri Pacific Hotel.
About 2-3 days before out actual date (18th of Jan.) I personally called up the hotel and confirm my booking and check in time, also informing the hotel staff that we are coming for our Wedding anniversary celebration. Could not remember the lady`s name but she informed that the hotel will take note and give “Special” for us a welcoming us to celebrate in their hotel by complementary of 3 roses and a piece of cake. Well, I was happy and thinking that Seri Pacific has wisdom to take care of their hotel guests.
On 18th Jan. Mr. Rasul was serving us during our arrival at about 1:30 p.m. at Reception counter. After getting down all our detail for checking and handed over our keys, he mentioned nothing about the complimentary item. Out of curiosity, I questioned him whether the system (Computer screen)  has stated about sending flowers and cake to our room. Then, he looked at his computer and answer, “I will try to arrange flower but we might have run out the stock for the cake.” I feel disappointed, nevertheless I gave him my mobile no. to contact us if they are sending to our room as we were rushing out for lunch in town. We left the hotel premises after checking on the room condition for our “special” lunch nearby Time Square Berjaya Kuala Lumpur. At around 8 p.m. we were around Ampang Park complex which is just 10- 15 min. walking distance away from the Seri Pacific shuttle pick up point (K.L.C.C) at 8:30 p.m. The day has already getting dark, so I called the hotel front desk to inform them, the receptionist put us through to the concierge who was on duty, he answered unfriendly and asked did we registered when we went out from hotel, { we already check in the hotel in the afternoon}. He said, if we did not take the shuttle out or registered with them than we cannot come back to the hotel by their shuttle bus.
My husband and I got really upset with this rude treatment as other hotel willing to go extra mile by driving up to pick up their guests if they are around the vicinity whereas Seri Pacific cannot even fetch us back even we decided to rush to the pickup point the entrance of KLCC. Then we saw Intercontinental Hotel just opposite of the street with Citibank standing just next to it. We walked over. My husband spoken to the Hotel concierge Mr Jalil and asking him for help if he can call Seri Pacific hotel to inform that their guests are waiting now at the Intercontinental Hotel lobby, hopefully Mr Jalil was able to related some sense to right party who in charge of shuttle bus. It was 15 min before pick up time. After he put down the phone and he told us the concierge of Seri Pacific refused to honor us and fetch us home. We explained to him that that was our wedding anniversary night and we do not feel safe to go back to our hotel by public transport. Mr Jalil who is the chef concierge was kind enough to arrange one of his driver to send us back to Seri Pacific using Intercontinental  hotel shuttle. Finally we reached the hotel safely by 9:30pm.

After thanking Mr. Wong who fetched us back, we went direct to the front desk to ask to speak to the front desk manager. I also give another reminder about my Wedding anniversary gifts yet to received. Mr. Ismail who was the duty manager came to speak to us and inviting us to talk over the issue at his desk at the side lobby.
Shame on you Seri Pacific, shame ! Shame on you !!!!


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In the previous year as we celebrate our anniversary day, the hotels’ manager honor us due to given us the wrong room with dirty toilet and no water heater. After we raise our complaint to the hotel manager Mr. Mike next morning, right away he upgrade our room to double bedroom, not only he granted our request for an extension of one more night, the manager himself use his own car to fetch us to and fro from tourist places which we wanted to visit to ensure we have a good memorial on our Anniversary. With this manager kindness and friendliness we agreed to promote this hotel at my website without any condition.  Deep in our heart we know as long as this manager is still running the hotel we will receive warm welcome to always go back to stay and bring our friends or recommend to others, we build a good relationship because of the humbleness of Mr. Mike we mentioned about his excellent service whenever we have the chances because of honor us as a loving couple.

One another occasion, our anniversary was with Holiday Inn, Glenmarie. My husband got upset due to treated very rudely by one of the golf marshal as he was taking a walk along the golf field after his breakfast. When he came back to the hotel lobby, he was terribly upset. As both of us bring up the issue to the deputy manager Miss Ruby who was in charge of calming down his anger, without much hesitation she invited to have our dinner at the hotel Japanese Restaurant that evening. We were recapping our unhappy time during evening time as Japanese food is one of our favorite. Same day when we are going home the shuttle bus got an unpleasant incident for failure to pick up hotel guests. Holiday Inn show their sincerely apologize for consequence of up set during our anniversary celebration. The hotel sincerely welcome both of us back on the following month of Valentine’s Day to stay at their executive suite room, free excess to  the club lounge all time, complimentary breakfast and a golf lesson all paid by the hotel. The warmness of the hotel staff receiving us so well that the manager sent a personal car and driver to fetch us from our home and send us back after our wonderful stay to compensate what we have lost on our anniversary day. This is what I mean “5 -6 star” service who earnestly wanting loving couple to come and enjoy holiday at their hotel. This happened last year 2013, before we check in they claimed to be 4 star but sincerely the hotel already providing 5 star service and when I checked back with their website few months later, they have been upgraded to 5 star hotel, congratulation to you Holiday Inn Glenmarie, Shah Alam. 

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           Now, let us come back to Seri Pacific issue, my husband spent about an hour talking to Mr. Ismail regarding our upset and how other hotels receive us and honor us. After much sharing, Mr. Ismail find out we both are vocalists and good singers, and singing to one another during our special occasion day could increase much love within a couple. I have put a request if we can sing to one another that night for our anniversary celebration. At first he was reluctant because he was afraid we will charge him for payment, but then after ensuring him that we just want to sing to show love to one another. He then agreed to speak to lounge manager but we saw there already have the Philippine group singing that night. When he walk back, he said, “Yes, you are allow to sing but must wait after 12. There is no more food served that hour, (we forgotten our dinner due to the upset of hotel shuttle) only snack and drinks. I also mentioned for the 3rd time about cake and flowers which the hotel has given their words few days before I checked in. Mr. Ismail try to lowing key the incident by saying the hotel run out of roses ! And the cake will be preparing for us on the following day.
Come on !!!   Our anniversary is on 18th not 19th of Jan. Does this make any sense to anyone in the Seri Pacific ?
At first, we taught if we sing after 12am that could mean those Philippine ladies must have finish with their show or singing, possible we both can have some privacy time together to rejuvenate our love after an unpleasant and heavy day. ( O!  forgot to mentioned when we stayed at Holiday Inn twice, we were being received well with great honor by the Karaoke lounge in charge and we were so glad to be received as a honorable guests by have the lounge all by ourselves for few hours till mid night.) As we entering the lounge then only I we realised they were just having a 5- 10 minutes break time. Ismail did not really ensure that things are going smooth for us. I strong believed the hotel did not show any apologize out of their bad service despise of my husband spent patiently to talk to them about “good service”, “ morale value”, “keeping one words once has uttered “ etc. etc. We do not drink alcohol drinks and one of the staff made us cocktail fruits drinks, nice drinks and served with some snacks. Forgotten to mention when I booked the hotel, I was having the idea that a huge shopping mall was running well just across the street. Unfortunately, we realized as we arrived at hotel that The mall is undergoing renovation for another 1 -2 years before re-open. This is another upset and inconvenient for the hotels guests who wish to do some shopping while staying in Seri Pacific.

My husband is 57 years old and I am going to be 45 years old this year. The facts speak for themselves how precious and honor to have a older couple celebrating their wedding anniversary in their premises. Again, “The facts speak for themselves.” If I am the hotel owner or even a restaurant owner, I would feel much honor to host such a precious loving couple but this does not happen to Seri Pacific staff, sad to say !!!

At the hotel lounge, 3 young Philippine ladies having their low cut and mini-mini skirts standing on the stage singing with us. And they only allow us to sing two songs then entertain other hotel guests by slotting time for them to sing too. When I raise up the issue we have more songs to sing for one another as this is our wedding anniversary day, one of the lady shut us up and said “ Wait!” and they put us to sing the last just before 1 am in the morning ! I would rather sing A Capella without music as the person who play the keyboard was totally out of key as I sang “ You raise me up”to my darling.  ( If I would know this is the kind of arrangement from Ismail so called the duty manager to show his apologize by upsetting us with the shuttle service, and now further with singing at the lounge, we would have decide to check out that night itself and follow Intercontinental hotel shuttle back to its hotel and boycott Seri Pacific for the rest of our life). I did express my condition if the hotel care to host us back for a good lunch at Japanese or a buffet lunch during weekends, we will consider not to raise the complaint issue toward the hotel and Mr. Ismail was still given excuses that the hotel restaurant are “FULL”, not extra seats for a couple !!! How great of using lips service to say “sorry” but action speaks clearer than the truth!

Due to the ill treatment of Seri Pacific, we did not have a good night sleep and we end up having an argument early in the morning because the hotel did not honor their words by treating us complimentary cake and flowers. And my husband insisted that before breakfast we must bring the attention of hotel service to the General Manager or CEO of the hotel. When I called from our room, they routed me to see Mr Muhammad Fauzi Mubarak the Guest Service Manager. As we went down to the dining hall, we met Mr Fauzi at the front desk where Ismail was seated last night and this time, my husband and I also spent about one hour more chatting and waiting while they sort out our upset with the hotel and baked our “Celebration cake”. Then we were being introduce to the the senior chef Mr. Steven G. Both are very friendly and Mr Steven G. arrange a private dining room for both of us, even though they did not honor the request from my husband by announcing our Wedding anniversary at the dining hall (After all it suppose to be 18th instead of 19th ). 6 of the hotel staffs including the Mr Fauzi and Mr Steven G. sang celebration song before we have our cake cutting ceremonial. After this morning arrangement, I finally get back my smile and spent some quality time at the lobby viewing some the art exhibit during our stay. Taking some rest by snapping some photos for our memory in future to share with family.




            Everything seems going back to normal in the outlook when we check out of Seri Pacific but in fact things gone worse after we reached home. We realized how disturb we were and having much arguments due to the shuttle of the hotel, delaying of our flowers (which they never give roses to me) and cake, wrong arrangement of our singing section that night with those ladies singing, dancing and touching the hotel guests. And until I have to pick up the phone to demand to speak to General Manager Mr.  Mohamad Halim Merican. The front desk lady told us that GM was away at Sarawak for conference. We wrote our feedback to trip advisor but no one contact us from hotel. And on the 2 days after we call back they put us to speak with Mr. Peter Padman instead who claimed to be the Operation Manager of the hotel.

                  Peter try to compensate us by having us to go back on coming Valentine’ Day. He said, hotel will give us free night stay and a candle night dinner at one of their restaurant. I asked , “ Is it a suite room ? “ Peter said “No, a normal Deluxe room”. Seri Pacific cannot even provide club room for their sincere apology! But instead he use the balt of having to engage us to sing for special occasion/function for the hotel guests. These in contrast to Holiday Inn, (whose management compensated us with a Executive Suite room on our Valentine’ Day) which is too far lower standard. Even a 3 star hotel can do better than this.\

I told Peter that I will relay this message to my husband and get back to him whether we shall be back to Seri Pacific again. Obviously, my husband and I are not happy and Peter never call us back to check. So after a weekend, I rang up the hotel to speak to Peter about my husband’s condition “ if the hotel willing to give me 99 roses on the day we come back and stay in order to make up all the upset”, Peter can not make the decision on the spot, and he promise to get back to me after consult his GM Mr.  Mohamad Halim Merican. For such an important issue and communication, Peter just “sms” me back in the afternoon and apologized that the hotel cannot grant our request but the Free night stay and Romantic dinner still available for us. Right away, my husband get me to reply back in “ Proposal disapproved” in “sms” way as Peter like to practice which I regard as total impoliteness or insincerely.  Again, he reply by expressed his apology thinking by sms the issue will grow smaller or quiet.  We are furious on the other side how a 5 star hotel can treat their guests’ upset in such a rude manner. My husband decided to boycott and I also mentioned we will write blog to invited all our friends globally to do so by letting our friends and connection aware about this via facebook, twitter and media. I called up the next day to speak to Peter thinking that he might be able change mind of receiving us better as I also feel bad of let this bad news going out internationally to shame my own country Malaysia of our hotel service. But very sad to say, Peter Padman from the Operation manager handle the issue worse than Ismail, he spoke very rude to me via the phone and my husband heard everything who was just standing beside to hear our conversation and right away, my darling signal me to hand up the phone and start writing on the blog.

        Is this how a 5 star hotel Seri Pacific treated older couple or loving couple who came back to celebrate their wedding anniversary and granted a upset service which I claimed worse that a 3 star hotel.

PROVERBS 22 :1
A good name is to be chosen rather than great riches, loving favor rather than silver and gold.”

Dear readers, friends, family and relatives :
Thank you for some feedback and comments, please read attached link to TripAdvisor and judge for yourself further, have a pleasant day.

1." Worst Experience Ever "

http://www.tripadvisor.com.my/ShowUserReviews-g298570-d616560-r189173164-Seri_Pacific_Hotel-Kuala_Lumpur_Wilayah_Persekutuan.html

2.  “Worst Hotel in the World”

http://www.tripadvisor.com.my/ShowUserReviews-g298570-d616560-r121147063-Seri_Pacific_Hotel-Kuala_Lumpur_Wilayah_Persekutuan.html
I will attached more as my admin. search in still on the run.