" Fraud by BudgetAir.com & China Eastern Airline "

Crying out for God's justice on 

" Fraud by BudgetAir.com & China Eastern Airline " 

 迫切需要上帝的正義
“通過欺詐BudgetAir.com與中國東方航空公司”

      I called this a " FRAUD " to set customers up to make silly mistakes and charging customers on the cancellation instead of running a proper airline agent to facilitate customers on buy air tickets to travel. 

Abba Father, I called upon Jesus'name who is righteous and justice to vindicate me in this case. I want a full refund of my air tickets payments, in Jesus's name I prayed, AMEN !!! ​

      我叫這是一個“欺詐”，設置了客戶做出的，而不是運行一個適當的航空公司代理，以方便客戶在購買機票旅行的取消愚蠢的錯誤，並收取客戶。
 

       阿爸天父!!!  我呼籲耶穌名誰是正義和公正，以維護我在這種情況下。我希望我的機票支付的全額退款，奉耶穌的名我禱告，阿門！

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      I have encounter being cheated by BudgetAir when I was booking two air -flight tickets 23rd March to fly from Kuala Lumpur to South Korea via China Eastern Airline using this agency, after recommended by TripAdviser online. My husband and I were frustrated and forced to cancel the air flight mainly due to some mistakes typed on the name of the tickets. I saw two columns requested to filled in our name.
   The topline : please type in Full name according to passport; and
    2nd line : please type "Surname"according to passport

Hence, I typed my full name which included my surname in the top line, as for the 2nd line I typed in my family / surname. 

 我曾遇到被欺騙BudgetAir，當我預訂兩個航空門票3月23日從" 中國東方航空公司" 吉隆坡-韓國"飛用這個代理，通過登錄網上推薦之後。我丈夫和我都感到沮喪，被迫取消空中飛行主要是由於上鍵入票的名稱一些錯誤。只見要求填寫我們的名字兩列。 

  1線：請全名按護照類型;

 與2號線：請輸入“姓”，按照護照.

 
因此，我輸入我的全名，其中包括我的前行姓氏，作為二號線我在我的家庭/姓氏類型。

       Due to having doubt in how much luggage one can carry, I called the Budget Air customer service officer, she spoken to me in English and told me that 23kg each person and 5 kg on hand carry.
Then I called up the China Eastern Airline to double confirm , a lady spoken in Chinese revealed to me that I have typed my surname twice in my flight tickets and asked to called BudgetAlr immediately to rectify the problem. At first, I try to tell the customer service that their booking website is misleading and my tickets name appear twice of the surname which are different from my passport and requested to change the name on the tickets. She refused and insisted that i shall cancel my flights and BudgetAir will fully reimburse back my tickets money and only charging a small admin. fee of $40 ( Prior to this , during booking time online, I have chosen to pay an extra premium fee of $40 which cover FREE cancellation ). I felt tired and confused and I put down the phone. In short time (Around 3:30 pm) I try to call back BudgetAir many time, but no one anwser the phone (Their working hour till 5:30pm which is Monday to Friday) This happened on Friday afternoon 3:30- 4pm.


During evening time, I decided to send an email to inform cancellation.

由於在一個多大的行李可以隨身攜帶有疑問，我所謂的低預算的航空客戶服務人員，她使用英語告訴我，

每人23千克, 手提5公斤。然後我打電話- " 中國東方航空公司" 雙重確認，在中國講一個女人向我透露，我在機票鍵入我的姓兩次，問叫BudgetAir立即糾正問題。起初，我試圖告訴客戶服務，預訂的網站是誤導性的，我的票名出現姓這是從我的護照不同，要求改變對門票的名字兩次。她拒絕了，堅持，我將取消我的航班和BudgetAir將全額報銷回來我的票錢，只收取少量的管理。 $ 40的費用（在此之前，在網上訂票時，我選擇支付$ 40的額外保險費費涵蓋免費取消）。我覺得累了，困惑，我放下電話。在很短的時間（約3:30）我嘗試再打BudgetAir很多時間，但沒有人anwser電話（他們的工作時間，直到下午5:30這是星期一至星期五）這件事發生在週五下午3：30-下午4:00。在傍晚的時候，我決定發送一封電子郵件，告知取消。

 ++++++++++++++++++++++++++++++++++++++++++++

But the reply I got as per below :


Dear Sir/Madam,

As per you request we have cancelled your reservation for both the passengers.

As per airline fare rules airline will charge 326 MYR as airline penalty per passenger and BudgetAir Admin fee will 225 MYR Per Passenger.

Note : Refund will process to the same care in 10-12 business weeks.

Kind regards,
BudgetAir.com

 Shaik

 但回复我按如下：


尊敬的先生/女士，

按您要求我們已取消您預訂的乘客都。

根據航空公司的票價規則，航空公司將收取326 MYR按客運航空公司罰款，BudgetAir管理費225 MYR每名乘客。

注：退款將處理相同的護理10-12工作週內。

親切的問候，
BudgetAir.com

 Shaik

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     Abba Father, I called upon Jesus'name who is righteous and justice to vindicate me in this case. I want a full refund of my air tickets payments, in Jesus's name I prayed, AMEN !!! ​

    阿爸天父!!! 

 我呼籲耶穌名誰是正義和公正，以維護我在這種情況下。我希望我的機票支付的全額退款，奉耶穌的名我禱告，阿門！

     Attached are some of the photos taken on the BudgetAir.com booking website.

     附上一些BudgetAir.com預訂網站上拍攝的照片。